Walter Chrysler on Troubled Companies

“The first thing I do when I start to look into the affairs of a failing company is to study the personnel of the organization and the individuality of the men. I am concerned first of all with executives, because if their principles are not right it is useless to look for results from the men. When I have measured up in my own mind the capacity of the executives, I get out into the operation of the plant and watch the men. I look around to see how many of them are standing still and how many of them are moving around the plant. Highly paid workmen should be busy with accomplishment, not useless motion. If there is a lot of movement I know the plant is being badly operated.

I do not believe in idle machines or idle men. Outside of the idle investment involved, it is bad policy. If a man is working next to an idle machine it not only has a bad effect on him mentally, but he takes less care of his own machine because he thinks he has a ready substitute. I believe in keeping people out of temptation, for many of them cannot resist it.” – Walter Chrysler – Excerpt From Automotive Giants of America (iBooks)

Even though the above advice is almost a century old, I believe it is still quite relevant. Too many companies today waste far too much time on meetings, bureaucracy, and busywork.

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