Nov 16

Tired Mac prose

Over the last several weeks, a Skylake full of ink has been spilled over this fall’s Apple crop. Actually, the press seems fascinated with three distinct topics:

  1. Insufficient magic in the 2016 MacBook Pros
  2. Apple “sticking it to pros” by offering limited RAM in the MBP
  3. Apple “sticking it to pros” by not updating the Mac Pro desktop since 2013.

Issue number 1: Beginning the next day after the announcement, I had non-technical friends asking me, “what’s the deal with poor, old, beleaguered Apple?”

Okay, I’m exaggerating. That’s not really what they asked. But they were underwhelmed. Tell you what? I was too. I’m not sure what I was expecting, but I was expecting a bit more. The Touch Bar is interesting, but hardly world-changing. The presence of Touch ID is also interesting, and frankly, more relevant, especially for business users of Macs. (Dare I say it, “Mac-using pros”.) But most relevant, IMHO, is the fact that it is thinner and lighter (both also useful to pros who remove it from their desks). The move to USB-C is perhaps annoying today, but in time, will not be a big deal, and potentially very useful in terms of Thunderbolt 3 extensibility.

So is it earth-shattering? No. But it’ll do just fine at filling the backlog of orders that came after Apple had let the MacBook Pro lay dormant for a good long time.

Issue number 2: Apple only provides up to 16GB of RAM (and they didn’t go full Kaby Lake). Last thing first, it’s just late 2016. Nobody goes full Kaby Lake. But to suggest that Apple missed the boat by skipping a secondary tock is wacky. Apple rarely takes a bullet for the industry. We’ll see Kaby Lake and beyond come to the MBP. But it makes no sense to rush it this year.

Now we come to the real meat of the outrage. There’s this fascination – dare I suggest it is a feedback loop, that Apple completely doomed the MBP by not enabling more than 16GB of RAM in any of the new devices. That these devices are (paraphrasing) “unsuitable for pros”.


I offer you a challenge. Using Google, or any tool you’d like, find links to the following three things:

  1. The US$15 burger on the McDonald’s menu
  2. The Tesla convertible
  3. The page on Microsoft’s site where I can build or configure a Surface Pro 4 or Surface Book with more than 16GB of RAM.

Too tongue in cheek? Seriously though… The first two would exist, if there was a large enough market for them. The third would as well, although Microsoft most likely chose to cap it at 16GB for many of the same reasons that Apple did (Spoiler alert: it was about a compromise of what most users need in terms of RAM, and battery life). You’ll note that every Mac you can plug in, short of the [somewhat] budget conscious Mac Mini, does offer options for configuring more than 16GB of RAM, if that is what a user needs.

I’m admittedly on the low-end of the “pro” user market anymore. I couldn’t readily make my living doing what I do without a Windows PC or a Mac. But I don’t ever run an IDE. Like a band saw, that is a thing I’m not qualified to do, and it’s in nobody’s best interest that I do it. I also am a firm believer for about 4 years now in not virtualizing diddly on my Mac. I cut my teeth on the Mac running VMware Fusion from the beginning. Frankly, licensing (Windows-based) stuff to run in VMs on a Mac is a hot mess that your org should be very careful about doing. But that’s not why I don’t do it. I don’t do it because it’s a hot mess of RAM and storage requirements, in an era when both are more limited than in desktop-class laptops of the past. For my needs, I’m better served by buying a laptop that focuses on being a kick-ass laptop (minimal CPU, the RAM and SSD I really need, and a battery that lasts for a delightfully long time, and running VMs in Azure, AWS, or on a desktop. (Or more desktop-like “laptop” that would probably burn my crotch if I really used it for that.) I’m not convinced that the top-tier MBP that Apple created still can’t meet the needs of many (most?) of those who truly need a laptop to do their work.

I feel like a lot of the issue here can be summed up by a tweet of mine from 2014…


There is a number, greater than 0, of business Mac users who truly need a laptop with more than 16GB of RAM, and would pay what it costs for Apple to build in the technology+battery needed to make it happen. I believe that if Apple saw that that number was significant enough, they would build it. That’s what they do. They built an oversized iPhone, when we all said they wouldn’t. They offered a stylus for the iPad, even though that would mean they blew it. If a market that is willing to pay a premium exists, Apple will build a thing to address it. (This also likely describes why Apple is letting their displays go fallow, and perhaps will even let them die completely. We will see if, perhaps, new displays arrive the next time we see an iMac refresh, likely in 2017.) But I honestly would love to see more detailed scenario descriptions where people need more than 16GB in a laptop day-to-day, where having a secondary desktop or using cloud-based virtualization wouldn’t meet or exceed their needs instead – especially in cases where people aren’t willing to pay the premium Apple would need to charge for an MBP that could meet those needs. Thoughts on that? Blog on what you do, what you need, and why those wouldn’t work, and post a link to my Twitter.

Issue number 3: Finally, we come to the Mac Pro and signs of life. It has been almost 1,100 days since the last update to the Mac Pro, a desktop high-end Mac that is, significantly, a) really expensive, and b) uniquely, assembled in Austin, TX.

As a result of a headline with a recent year stating, “New Mac Pro announced”, many have marked the line for death. Why shouldn’t they? Apple used to make servers. They don’t anymore. Apple used to make wireless routers. They don’t anymore. Apple used to make displays. Whoops, my bad. We’ll see in 2017, but that might be the case as well. I don’t know the stats on how many Mac Pros Apple sells annually, or what the ASP of those units is. It could potentially be a reasonably large chunk of cash, but even with the price of the units, is most likely a pittance of the actual revenue compared to what Apple makes on iPhones, or even on the rest of the mobile Mac+iMac lines. And for better or worse, Apple’s focus, as most companies of late, has been on shareholder value/returns. Apple gives what it gets. Like a “MacBook Pro Plus” (or whatever the ultimate nerd-spec MBP would be branded), the cost to address the market in a timely manner don’t likely mesh with more aggressive research spend to deliver it more rapidly than the cadence we’re seeing.

So will we see a new Mac Pro anytime? Perhaps.

But there seems to be a fair amount of rumors that say Apple would rather build a tier of iMac that could address some (but not all) of the scenarios the Mac Pro instead of building a new top-shelf desktop PC. Because we are at a reasonable plateau of display technology – of sorts, I could reasonably set aside my distaste for AIOs and say maybe that isn’t a horrible idea. Is it ideal? Not really. The Mac Pro is minimally extensible, and a (27″, Kaby Lake) iMac that addressed it’s space would need to rely completely upon external extensibility… not that the current Mac Pro doesn’t, outside of RAM or SSD). Any iMac would also be seriously challenged to address the caliber of GPU or CPU power possible with the Mac Pro. The replacement, or suggested replacement for a Mac Pro is, IMHO, very likely to arrive in 2017.

In terms of both the MBP and Mac Pro, I think Apple will try their best to continue to address the high-end pro market as best they can. But time will tell. In the end, some pros may find Apple’s innovations discouraging. Some will possibly switch to Windows-based PCs, but short of building their own PC, I think many will find the PC OEMs driving towards similar modularity and cost reductions, and feel constrained – if less so – when buying a PC of any kind.

There’s a whole other topic to discuss another day, which is the rumbling “Microsoft has stolen the creative mantle from Apple” theory. More on that later…

Jun 16

An iPad Pro is not a Mac

Last year, Christopher Mims wrote about how Apple should kill off the Mac. Just this week, Apple alumnus Michael Gartenberg wrote that the iPad Pro is the new Mac.

It’s human nature to try and match things up… to simplify, organize, and categorize data points. To say a thing is like another thing, or a thing can replace another thing. But I think doing so today only confuses normal users.

A few months ago, I wrote a post about how you shouldn’t cross-shop the iPad Pro and Surface Pro (or Surface, for that matter) because people kept pondering the two as alternatives of each other.

Someday, we will arrive at the point that an iOS device will be able to meet the requirements of many, perhaps even most, macOS (nee OS X) users. This day is not that day, and this year is not that year.

I travel a fair amount. Almost every other month, I have to fly for work. While my old 15″ Retina MacBook Pro had served me well for some time, I was growing frustrated with three issues (in order):

  1. Battery life
  2. Heat
  3. Screen size.

My Mac’s battery was to the point where no matter what I did, unless I dialed every possible thing back that I could, it was less than 3 hours of battery life. I write a lot… and I like to write remote. Having to find AC power all the time gets really frustrating, and AC also isn’t always available.

I use my laptop as a… laptop. The i5 in my old MBP got hot. Not as bad as the i7 in my old ThinkPad, but toasty – limiting when and where I could <ahem/> comfortably use it.

Finally, with the great unbundling, coach class seating is now hostile to machines over 13″. I found that on Alaska’s planes, if the seat in front reclined on me, I wasn’t going to be working.

So I needed something smaller. Lighter. More efficient.

I’m not a developer. So I don’t need Xcode. I don’t work with Mac versions of most legacy multimedia software from Apple, Adobe, or others. I don’t even play games on my computers. But I work in Microsoft Office every single day. And there are things that I need there. There is the mobile version of the Office applications, and I have an E3 subscription that entitles me to using them.

So as I winnowed down my device options, I was seriously looking at the large iPad Pro. While I’m all thumbs when it comes to drawing (or hand-writing), the Smart Keyboard and iPad Pro make an acceptable (although compromising) combination.

In particular, as I pondered life with the iPad Pro, several caveats came up with the hardware, before I’d even considered the software capabilities.

  1. Not “lappable”
  2. Keyboard of great compromise
  3. Fixed position screen
  4. No secondary pointing device.

Lappability. I hate the term. But it is a thing. “Lappability”. The iPad Pro, like the Surface line (outside of the Surface Book, which is arguably somewhat lappable) is not lappable. It isn’t. If you have to care about where the device sits on your lap before it falls (or how long you can leave it on your lap before the kickstand feels like it is cutting into your flesh), it is not “lappable”.

Compromising keyboard. As I said earlier, I write a lot. I’ve really fallen in love with the keyboard on my old MBP. It is really pleasant to use. The iPad Pro’s keyboard, like Microsoft’s original Touch Covers for the Surface devices, is squishy and has strange key travel. For a writer, I just find the contraption too compromising to work well. I would imagine most developers would as well. Frankly, I’d love to see Apple try a Surface Book like approach for keyboard (sans the wacky GPU in the base).

Fixed screen. In terms of the screen, sure – the position is probably positioned pretty well. But the inflexibility drives me nuts. Sometimes you’re in a plane or conference center, and the sun is hitting the screen just right so you can’t work. Or your neck hurts, so you want to subtly reposition it. Good luck fixing that.

Touch only. Finally, the lack of a pointing device, and the requirement to smear your screen to navigate the device, while standard operating procedure with iOS, and acceptable with certain device use cases, makes me stabby on my daily use work device. I’m staring at Word, PowerPoint, the Web, and a handful of other things throughout the day. I don’t want to be cleaning my screen all day.

So if I’d been willing to compromise on those 4 (I wasn’t), the iPad Pro might’ve been capable of becoming my primary device. But then we hit the software caveats.

  1. Word on iOS is far from full-featured
  2. Working with files in iOS is still a bear
  3. Collaboration through SMB shares is unworkable
  4. Tools I use regularly for workflow are absent.

Word limits. Word on the iPad is very limited compared to Word on the desktop (even just comparing Word on the Mac, let alone Windows. I don’t even use VBA, so don’t care that that is missing. As I mentioned, I have Office 365 for work, so don’t need additional licensing. But the editing tools on iOS are very… constrained. Tables and outlining, for example, are things I use all the time in Word on the Mac and Windows. No go on iOS. I also find the document reviewing tools on iOS excruciatingly frustrating to use vs. desktop equivalents.

File handling. Much has been made of the lack of a Finder equivalent in iOS. iOS doesn’t need  a finder per se. But it does need the ability to share certain “universal” files in one location and have any other app be able to open them. Trying to open a PPTX file with rich content in PowerPoint on iOS is ugly. Basically have to copy the file. Need to make edits and save the file back for a colleague to read? Good luck. You’re gonna hurt yourself by the time you finish.

Legacy collaboration. Collaboration through old Windows shares is not workable on iOS. If your org has moved completely to Dropbox or OneDrive (which would be impressive), then you can make this work. Otherwise, you’re using kludgy apps that try to make SMB fit within the parameters of iOS, and create similar problems to the ones I just outlined. (Even Microsoft’s own Work Folders technology seems basically dead on the vine in favor of OneDrive for Business. iOS was designed to be standalone and not need file shares. Which is all well and good if you’re a sole proprietor, Web-only or your whole org is all-in on SaaS-based collaboration software. But most orgs aren’t.

Specialty software. I have several tools that I use regularly – notably BetterTouchTool, and Paw, for work. These don’t have equivalents. I could perhaps get used to not having them, or perhaps find alternatives, but I’d rather not.

Contrary to what you might think, I wouldn’t describe myself as a power user. I run terminal on OS X about as often as I ran regedit on Windows (and for the same duct tapey reasons). But in the end, I found that the iPad Pro and iOS would not, in terms of either hardware or software, meet my needs, without me needing a Mac in addition for certain things.

In the end, I wound up getting the new MacBook, consciously choosing the low end model with the Intel m3 processor. It feels like I see beachballs a little more than with my old MBP, but it isn’t that frequent. More importantly, I have a screen that works great on flights, it runs cool almost all the time (plus it has no fan!), and I can go an insane amount of time without needing my charger.

Apple will surely come out with more iPad Pro hardware/peripherals over time, which will enable new scenarios and flexibility. And iOS and macOS will continue to harmonize, while iOS moves upmarket, to enable more and more software scenarios that were previously exclusive to the Mac. It’s a delicate dance. Building a walled garden around macOS, while expanding the walled garden of iOS.

But the reality is also that there are certain scenarios people should not ever expect iOS to support, like SMB file shares in-box, or replacing built-in apps with third-party equivalents. I just believe that’s not the kind of things that you should expect Apple to do.

In several years, perhaps as few as 2, maybe as many as 5, iOS devices will likely be able to meet the needs of most people who use Macs or Windows PCs today. Some users will compromise their behavior or requirements early and go to iOS. Some will find that iOS just meets their needs, and switch. Some will continue to use Windows and macOS for the foreseeable future. Some scenarios, like developing fully-featured OS X and macOS apps (or developing for Windows clients or Linux server on Macs), will continue to require a Mac, even as Swift development tools likely gain capabilities on iOS.

In the meantime, I think that saying the Mac should go away, or that the iPad is workable for most normals who are knowledge workers, is a real stretch. Probably in time. It’s the direction. But we’re not there yet… not for some time.

Sep 13

iOS 7 – These are a few of my favorite things

I’ve been testing iOS 7 from the beginning, and though the UI took a bit of getting used to (and the new icon on the Photos app still makes me do a mental reset sometimes). Overall, I love the changes in it. I’d like to take a minute to tell you about a few of my favorite enhancements in the OS.

  • Control Center – Control Center is easily one of my favorite changes – and it’s immensely useful. A flick up from the bottom and quickly starting the iPhone’s flash, timer, calculator and camera are just one click away. You can easily turn airplane mode/Wi-Fi/Bluetooth on and off, lock the display orientation, and turn on DnD mode. It’s also easy to adjust brightness and volume – two things you sometimes have to do in a hurry. It’s well designed and quite usable.
  • Camera – The new Camera app is clean and minimal, and lets you quickly switch between video, photo, square photo, and panorama modes. More importantly, the camera app is FAST. Traveling with my family a few weeks ago, I captured many photos that I might have missed on iOS 6 with my iPhone 5, because the app… wasn’t fast.
  • Notification Center – I’m still minimalist and like to turn off most things, and only let a few apps partake in the Notification Center. From the beginning to the end of your day, iOS 7 gives you a quick glance of what’s in plan. You can see weather, your next appointment, and more at a glance. Your whole calendar for the day is also visible, as is a summary of tomorrow’s events. One cool, somewhat useful feature of iOS 7’s Notification Center is telling you what your commute will be like on your way to work and on your way home. It’s not perfect – it picks the likely main route to your office (for me, I take a back route, not the Interstate it assumes I will, so it’s not really indicative of the time my route will take), but is still useful for an at-a-glance traffic indicator.
  • Mail undelete – A hidden gem. Ever deleted an email accidentally? With earlier versions of iOS, that meant tunneling down to your deleted items, waiting for it to sync, and putting it back. With iOS 7, just shake your phone (perhaps like an Etch-A-Sketch, perhaps like a Polaroid picture). When it prompts you to Undo Trash, click Undo, and you’ll get the last deleted message back. But wait, there’s more. It’s got a queue of deleted messages, so it’ll go back some time and keep undeleting them one at a time.
  • Managing apps/Safari tabs – A double tap shows all apps. Swipe side to side to switch to an app, or grab it with your finger and fling it upwards to close. Safari, which is now capable of showing far more tabs, is the same UI, albeit turned 90 degrees to the right. Swipe up and down to select a tab, or grab one with a finger and fling to the left (or hit the X) to close.
  • Siri – No distinct improvement here, except Siri seems faster, more reliable/better at dictation, and the voice that is used is much more natural (US English – your language may vary).
  • Apple Maps – Faster to load, better directions, immersive iOS 7 look and feel. Just overall a better experience. Not perfect, but better. A single finger tap and window chrome hides. A single tap again brings it back.
  • Automatic app updates – What’s to say? No checking for updates and manually installing. It just happens. Updates are annotated in the Notification Center, as well as in the Updates tab of the App Store (where the What’s New change list is easily visible), and a small blue orb also appears next to recently updated apps.
  • Calendar app – Clean UI, gesture friendly. Scroll up and down to see the whole day. Scroll up and down on year view to go from year to year, click a month to drill in (scroll up and down for months before/after, then click a week to drill in to that. From week view, you can just fling the week listing to the right to go back a week, fling to the left to go to next week. Tapping the month and year takes you back to each of those views. Again, easily navigated, though does take some learning to get the shortcuts down.
  • Safari – Single address box for typing URLs, searching the Web, and searching pages. Takes a bit of getting used to, but is great. The same UI approach as the rest of iOS 7 is in Safari. When you start using it, it can be annoying – but here are two tips. As you scroll, the controls fade away. You can single tap the address shown at the top to bring back the address box and window controls on the bottom. If you’re scrolling down and start to scroll back up, it will also show the address bar and window controls. Finally, if they’re hidden and you tap once (as with Maps) on the bottom of Safari where the window controls normally would be, the window controls will be shown.

Overall, I’m really impressed with iOS 7, and can’t wait to put it on my iPad (which has been spared during the previews).

May 13

Tools to optimize working on the Mac

A few weeks ago I wrote about gestures on the Mac vs. Windows 8. By and large, I’ve shifted to using my Mac with most apps in full-screen, and really making the most of the gestures included in OS X 10.8. It isn’t always easy, as certain apps (looking at you, Word 2011), don’t optimally use full-screen. Word has Focus mode (its own full-screen model) and now supports OS X’s full-screen mode – but not together. Meaning if you shift to Focus mode, gestures don’t work as well as they could, since Word is on the desktop. More importantly, when working on a project, I often need two or more windows open at once. For this, full-screen doesn’t work, but something like Windows 7 Snap is ideal.

I’ve found quite a few tools over the past few weeks that have made working on the Mac an enjoyable experience. Some of these (Pages, and Office for Mac 2011) I’ve owned for a while. But most are things I’ve purchased since I bought my 13″ Retina MBP. In alphabetical order, here’s the list:

  • BetterSnapTool (US$1.99) – Elegantly snaps windows to a quarter, half, or maximized screen on the desktop (or custom sizes/layouts, using the cursor, keyboard shortcuts, or by overloading OS X’s native window control buttons. This is an incredibly well done app, and I would have paid far more than US$1.99 for it. (BetterSnapTool does not interact with OS X’s full-screen model, unfortunately, but that’s a minor thing.)
  • ForkLift (US$19.99) – Okay, OS X’s Finder kind of stinks. It works fine for the limited needs of most users, and honestly it really seems that Apple is keen to largely kill off the Finder in due time. (Try to get to the root of a Mac’s HDD on Mountain Lion. Just try it.) Regardless, Finder doesn’t flex very far to meet the needs of power users. For this, I’ve turned to ForkLift, which provides a multi-pane file browser. Our workflow has me working with local files, an SMB server, and a hosted SharePoint 2007 server. Though I have found a few small glitches – especially with SharePoint – ForkLift lets me move files through our workflow with little special hoop jumping necessary for any given step.
  • FormatMatch (Free) – One of the most annoying things in Word is its insistence on asking you how you want to paste in text. There was a better way to configure this in earlier versions of Word, but in 2011, the so-called “smart cut and paste” is more annoying than smart. FormatMatch effectively strips out formatting  when you cut so it receives destination formatting when you paste. A configurable shortcut enables you to turn it off when you actually do want formatting to stay applied when you paste. Not perfect, but it was free.
  • Jump Desktop ($US29.99) – In my opinion, the best tool to RDP to a Windows PC or VNC to a Mac (or other system). I’ve used the iOS client for years. Very full-featured client, supports Microsoft’s latest operating systems as well as features like Remote Desktop gateways and folder sharing. Because there is no Visio application for the Mac, and frankly no equivalent (I mean that in both the good and bad sense of it), I use “Physical Desktop Infrastructure”, and RDP to my Samsung Slate in order to edit Visio documents, which I sync using SkyDrive. (Disclaimer: I won a free copy of Jump Desktop – but already owned it for iOS, so I would have surely bought for OS X in time.)
  • Lock Me Now (Free) – Says what it does, does what it says. At Microsoft, you learn to lock your desktop or face the wrath of peers (who send email to management telling them how good you are about locking your desktop!) For this reason, I got in the habit of hitting Windows Key+L as I walked away from my computer, beginning with Windows XP, when it was first added. OS X has no such feature, locking your computer generally requires you to use the mouse, or find some shortcutting tool or script to lock the desktop. With an easily configured shortcut, this app can lock your desktop (I use the logical Cmd+L).
  • Office 2011 (US$219) – I’ll start by saying I’m not a fan of Outlook 2011. I use the mail, contacts, and calendaring features built into the Mac, and appreciate that they play better with Time Machine, which I use to back up all of my Macs. But as to the rest of the applications, there is no alternative for an organization that has a workflow that revolves around Microsoft Office format documents – there really isn’t. While Office 2011 has some thoughtful features that even Office 2013 and Office 2010 are lacking, at 2 years old, it’s starting to feel a bit dated, as it fails to take advantage of native OS X functionality (or do so optimally, as I noted). I expect an update to Office for Mac in 2014, so we’ll see how far that goes to catch up to where OS X (well into 10.9 by then) takes us. I’m a bit concerned, but not surprised, that the new crop of business intelligence features (both those built into Excel 2013 today and those in preview for it) are Windows only, and there only on the enterprise licensed/Office 365 variants of the suite). I don’t expect that to change – but there again is another reason why Jump Desktop is worth so much to me.
  • Pages (US$19.99) – Yeah, go ahead, say it. I bought Pages for one reason (I own both the iOS and OS X versions of all iWork apps, FWIW, but primarily use Pages). That reason? The ability to easily write in Pages and export to ePub in a reliable way. I’ve also recently decided that the value I got out of Evernote (I rarely used the search functionality, but was paying for a note synchronization service with search) was surpassed by the better UI offered by Pages, which syncs between OS X and iOS devices. I can create groups of files that are visible to all devices through iCloud. It just works. If I had a PC I used regularly, or I needed search, it wouldn’t work, and Evernote would be the more logical choice. But that isn’t the case. A follower on Twitter asked why I don’t use OneNote instead – this is pretty easy to answer. OneNote is overpowered on Windows, underpowered on every Apple platform it is available on, and not available on the Mac. So it doesn’t fit my workflow at all.
  • Pomodoro (US$2.99) – Gimmicky user interface that really should be cleaned up and simplified, but does what it infers – it’s a Pomodoro timer that tracks work sessions and breaks. 
  • Scribe (US$12.99) – I love this tool. Way overpriced for what it does, but I couldn’t find a tool that did what I wanted any better than this. I have found a few nits that cause it to crash, but overall, the simplest, most pleasant outliner I’ve found. Great for brainstorming and organizing thoughts. You might be looking at this and my earlier mention of Visio and wondering why I don’t buy the OmniGroup’s tools for outlining and mind mapping. Because I think they’re tragically overpriced and overrated for what they provide.
  • SkyDrive (Free) – Use it to sync a queue of Office documents I’ve got in progress between my Macs, Windows 8 Samsung Slate, and my iOS devices. I can’t tell you how much I love having everything synchronized and being able to open docs in the Office Web Apps when I need to.
  • Streambox (US$4.99) – Exceptional Pandora client for OS X that runs in the main Menu of your Mac, and provides configurable shortcuts for interacting with the service.
  • VirtualBox (Free) – I was a fan of VMware for years. I used Workstation at Microsoft, Winternals, and CoreTrace extensively, and was a beta tester of VMware Fusion from the very beginning. But the product has gotten so expensive, and required almost annual upgrades that seemed to diminish in value to me over time. I no longer use virtualization as a key component of my workflow, but do need to fire up a virtual machine once in a while. So VirtualBox meets my needs perfectly. It’s not the prettiest virtualization solution for the Mac, but it is the cheapest, and it works fine for what I need.
  • Voila (US$29.99) – I feel like I’ve barely scratched the surface of this tool that does an amazing job with screenshots, screen captures, audio, and more. It’s already proven quite useful for a few personal and work projects, though. Need to spend more time with it, but really like what I’ve seen so far.

Apr 13

Windows 8 and OS X Mountain Lion – separated at birth?

Alright – shake out the giggles from the title, and let me show you why I said that.

Until recently I had been using Windows 8 every day – and recently switched to a Mac (running 10.8 Mountain Lion) as my primary computing device. The more I have used Mountain Lion – especially with apps in full-screen mode – the more certain things felt subtly similar to Windows 8.

I believe that Mountain Lion is yet another step in Apple’s gradual (some might say slow) rhythm to converge the iOS and OS X platforms, as iOS devices become more capable and OS X becomes more touch friendly, but Apple is doing it in a very cautious way – slowly building a visual and functional perimeter around Mac applications to make them behave much more like iOS applications. I have a thesis around that, which I’ll try to discuss in another post soon. But the main point is that Apple and Microsoft are both shooting for relatively common goals – immersive applications available from an application marketplace that they control for their platforms – with an increasing emphasis on touch – or at least on gestures. I’m not going to say who cloned whom, as many of these are simply examples of multiple discovery, where Apple and Microsoft, largely now chasing common goals, implement similar features in order to achieve them. Let’s take a look at a few similarities.

Pervasive Cloud Storage

From the first time you sign on to Windows 8 or Mountain Lion, the similarities begin. On Windows 8, it tries the hard sell to get you to use a Microsoft Account for your identity – not linking it to a local account as you can do with an Active Directory account, but making your Microsoft Account a local account, and enabling you to synchronize settings (but currently not applications and the Start screen) between two or more computers.

Windows SkyDrive Sync

Apple, on the other hand, doesn’t embed iCloud quite as in-your-face, and doesn’t use it to synchronize most settings (or Dock items – unlike its predecessor, MobileMe) but does embed it all over the operating system with several built-in features (such as Safari tab synching across OS X and iOS) Photo Stream, Notes, and Reminders, with applications also able to hook in on their own for storage. Unlike SkyDrive, iCloud (like the file system on iOS) is opaque, and not user navigable – only exposed through applications and operating system features that elect to hook into iCloud. Speaking of hooking into iCloud, some apps like TextEdit ask if you want to save new or existing documents locally or in iCloud (with a dialog that is, honestly, un-Apple-like).

iCloud Sync

Heads-up Application Launcher

Both Windows 8 and Mountain Lion provide a “heads-up” approach to launching applications. With Windows 8, this is the Start screen. With OS X, it is Launchpad, first introduced with OS X Lion in 2011. Windows 8’s Start screen (love it or hate it), is a full-screen (usually multi-screen, continuously scrolling) launcher. This launcher can feature notifications and additional information from the applications themselves. Applications can be grouped, and “tiles” can be resized, but not combined into collapsible folders, and are somewhat fussy about placement. Windows does provide interactivity through the Start screen, in the form of Live tiles. See the Weather app below for an example of a Live tile, and Productivity as an example of a group. To my point about fussiness – note the Remote Desktop tile, and the two to its left. Remote Desktop cannot currently be placed underneath CalcTrek in that column – the Start screen always wants columns of a set width (one wide column or two double-width columns), not a single-width column.

Windows Start screen

Since OS X Lion (10.7, almost two years ago), Apple has included Launchpad, which is a feature that presents a (drum-roll, please) full-screen (usually multi-screen, individually paged, as in iOS) application launcher. Unlike the Start screen, Launchpad does not feature any sort of status for applications. They are a static “sea of icons” as Microsoft likes to say about iOS. Instead, notifications now use the Apple Notification Center, which is integrated into the shell. Launchpad application icons don’t ever have notification “badges”, say for reminders or new mail. Instead, notifications are available for applications that are in the OS X Dock or in Notification Center. One or more application icons in Launchpad can be grouped together into a folder, which can be named – just as in iOS. Here is Launchpad:


Intriguingly, OS X Mountain Lion added a much needed feature to Launchpad (which Windows 8 featured from the first day the public saw it), type to search the list of applications. Here is Windows 8 app search, and here is the same feature in OS X.

Application Store

File under “obvious comparison point”. Beginning with OS X Lion in 2011, the Mac App Store offered a limited selection of applications for free download or purchase. In Lion, these were effectively just Mac Apps that were willing to forego 30% of their sales revenue to be in the store (they didn’t have to live within tight constraints). In Mountain Lion, apps were forced to live within the confines of a sandbox, much like applications on iOS – where the damage one app can do to others, the operating system, or user data, is limited. Windows Store applications (WinRT applications) by definition must live within a very strict sandbox – in many ways more strict than the rules required beginning with Mountain Lion.

The Windows Store follows the same design paradigms as other Windows 8 applications. In general, the design of the Windows Store and the App Store on OS X are remarkably similar. A significant difference is that Windows Store applications can be – at the developer’s discretion – provided as trials. No such feature is explicitly available in the App Store, though some developers do achieve a similar goal by providing a free simplified or limited version of the application that is unlocked through an in-app purchase.

Here is the Windows Store:
Windows Store

Here is the App Store on OS X (running windowed, though it can of course run full-screen too):
App Store on OS X

Immersive Applications

Windows Store applications, by definition, are immersive. The full-screen user interface is designed to remove window chrome and let the application itself shine through. Windows Store applications must be either full-screen, snapped, or backgrounded. The next release of Windows is expected to add more window modes for Windows Store applications, but will still not add (back) overlapping windows – in other words, it will still be more like Windows 2.0 than Windows 3.0.

Here is an example of a Windows Store application, the immersive mode of Internet Explorer – which is only capable of being run full-screen or snapped with another app, not in a standalone window:

Modern IE

Here is an example of a full-screen application on OS X Mountain Lion. Note that not all applications can run full-screen. However all applications that can be can also be run windowed. Here is an example of Pages running full-screen on Mountain Lion:

Here is Pages with that same document in a window. The full-screen models of both Mountain Lion and Windows 8 feature hidden menus. The Windows 8 App bar as implemented for Windows Store applications is hidden off the screen to the top or bottom of the application, and can be implemented in wildly varying implementations by developers. The menus for full-screen applications in Mountain Lion are effectively the same Apple Menu-based menu that would normally appear when it was running not in full-screen. The main difference is that the Apple Menu in non Full-screen mode is detached – like Mac applications have always been. In full-screen mode, the menu behaves much more like a Windows application, stuck to the application running full-screen. The menu is hidden until the cursor is hovered over an area a few pixels tall across the top of the screen. Similarly, the Dock is always hidden when applications are running full-screen, until the cursor hovers over a similar bar of space across the bottom of the screen.

What is kind of fascinating to consider here is that Internet Explorer 10 in Windows 8 is, in many ways, mirroring the functionality provided by a Lion/Mountain Lion full-screen application. It is one binary, with two modes – Windowed Win32, and full-screen immersive – just as Pages is displaying in the images shown and linked earlier.


In “desktop mode”, both Windows 8 and OS X Mountain Lion focus more on gestures than previous releases of both. With a touch-screen or trackpad, Windows 8 is very usable (I believe more usable than it is with a mouse), once you have mastered the gestures included. Both have aspects of the shell and many applications that recognize now common gestures such as pull to refresh, pinch to zoom, and rotation with two fingers.

Windows 8 provides a single, single-finger in from the left, gesture to switch applications one at a time, which can be expanded to show a selection of previously run applications to be available, but also includes the desktop. Though I feel Windows 8’s app switching gesture to be limited, it works, and could be expanded in the future to be more powerful. Here you can see Windows 8’s application switcher.

I have used gestures in iOS for the iPad since they first arrived in a preview form that required you to enable them through Xcode. The funny thing about these gestures is, while they aren’t necessary to use on the iPad, they are pretty easy to learn, and can make navigating around the OS much easier. When I started using my rMBP with its built-in trackpad and a Magic Trackpad at my desk, I quickly realized that knowing those gestures immediately translated to OS X. While you don’t need to know them there either, they make getting around much easier. Key gestures are common between iOS on the iPad and on OS X:

  1. 5-finger pinch – iOS: “closes” application and goes to shell application launcher – OS X: Goes to Launchpad
  2. 4 finger-swipe left or right – navigates up or down the application stack of iOS applications/OS X full-screen applications, desktop, & Dashboard (which I disable, as I don’t find it useful).
  3. 4 finger swipe up (or double-press of home button) – on iOS, shows you the list of recent applications from most recent  to least (left to right). Swiping left moves you down the stack. Swiping right moves you up the stack (see 2, above). On OS X, this shows you “Mission Control”, which is effectively the same thing as iOS, just with desktop and full-screen applications included
  4. 3 or 2 finger swipe to the left while on the desktop exposes OS X’s Notification Center.
  5. 2-finger swipe in many OS X applications is used to navigate backwards or forwards, including Safari and the App Store. Regrettably, two-fingered navigation back and forth is not available in the Finder (a weird oversight, but perhaps a sign of the importance Apple feels about the Finder).

Here is OS X’s Mission Control feature, exposing two full-screen applications (iTunes and Pages) and three applications on the desktop (Reminders, Safari, and Mail):

Mission Control

The most fascinating thing here is that, while Windows 8 has been maligned for it’s forced duality of immersive-land and the legacy desktop, the Mac is actually doing the same thing – it just isn’t forcing applications to be full-screen (yet). Legacy applications run on the desktop, and new applications written to the latest APIs run full-screen and support gestures. Quick – was that sentence about Windows 8, or Mountain Lion? It applies equally to both!

I think it’s very interesting to take a step back and see where Apple has very gradually moved forward over the last several instances of OS X, towards a more touch and immersive model, where Microsoft took the plunge with both feet, focusing first on touch, while leaving the Win32 desktop in place – but seemingly as a second-class citizen in priority to WinRT and Windows Store applications.

The next several years will be quite interesting to watch, as I think Apple and Microsoft will wind up at a similar place – just taking very different steps, and very different timeframes, to get there.

Apr 13

The PadFone is not the future

I’ve been pondering the existence of devices like the Asus PadFone and PadFone 2 recently.

Not really convertible devices, not really hybrid devices, they’re an electronic centaur. Like an Amphicar or a Taylor Aerocar, the PadFone devices compromise their ability to be one good device by instead being two less than great devices.

I haven’t found a good description of devices like the PadFone – I refer to them as “form integrated”. One device is a dumb terminal and relies on the brain of the other.

While a novel approach, the reality is that form integrated devices are a bit nonsensical. Imagine a phone that integrates with a tablet, or a tablet that integrates into a larger display. To really work well, the devices must be acquired together, and if one breaks, it kills the other (lose your Fone from the PadFone, and you’ve got a PadBrick).

You also wind up with devices where the phone must be overpowered in order to drive the tablet (wasting battery) or a weak phone that results in a gutless tablet when docked.

Rather than this “host/parasite” model of the form integrated approach, I would personally much rather see a smart pairing of devices. Pairing of my iPhone, iPad, and Mac, or pairing of a Windows Phone, Windows 8 tablet, and a Windows 8 desktop.

What do I mean by smart pairing? I sit down at my desktop, and it sees my phone automatically over Bluetooth or the like. No docking, no need to even remove it from my pocket. Pair it once, and see all the content on it. Search for “Rob”, and see email that isn’t even on the desktop. Search for “Windows Blue”, and it opens documents that are on the iPhone.

The Documents directory on my desktop should be browsable from my phone, too (when on the same network or if I elect to link them over the Internet).

Content, even if it is stored in application silos, as Windows Store applications and iOS/OS X applications do, should be available from any device.

I think it would also be ideal if applications could keep context wherever I go. Apple’s iCloud implementation begins to do this. You can take a document in Pages across the Mac, iPad, and iPhone, and access the document wherever you are. Where Asus is creating a hardware-based pairing between devices, Apple is creating a software-based pairing, through iCloud. It is still early, and rough, but I personally like that approach better.

My belief is that people don’t want to dock devices and have one device be the brain of another. They don’t want to overpay for a pair of devices that aren’t particularly good at either role and instead will pay a premium for two great devices, especially if they integrate together seamlessly and automatically.

Much as I believe the future of automotive electronics is in “smartphone software integrated” head units rather than overly-complex integrated computing built into the car, the future of ubiquitous computing lies in a fabric of smart devices that work together, with the smartphone most likely being the key “brain” among them. Not with its CPU driving everything else, but instead with it’s storage being pervasively available wherever you are, without needing to be docked or plugged in.

Mar 13

The Stigma of Mac Shaming

I recall hearing a story of a co-worker at Microsoft, who was a technical assistant to an executive, who had a Mac. It wouldn’t normally be a big deal, except he worked directly for an executive. As a result, this Mac was seen in many meetings across campus – it’s distinct aluminum body and fruity ghost shining through the lid a constant reminder that this was one less PC sold (even if it ran Windows through Boot Camp or virtualization software. Throughout most of Microsoft, there was a strange culture of “eww, a Mac”. Bring a Mac or an iPod to work, feel like an outcast. This was my first exposure to Mac Shaming.

I left Microsoft in 2004, to work at Winternals in Austin (where I had the last PC I ever really loved – a Toshiba Tecra A6). In 2006, on the day Apple announced Boot Camp, I placed an order for a white Intel iMac. This was just over three months before Winternals was acquired by Microsoft (but SHH… I wasn’t supposed to know that yet). This was my first Mac. Ever.

Even though I had worked at Microsoft for over 7 years, and was still writing for Microsoft’s TechNet Magazine as a monthly Contributing Editor, I was frustrated. My main Windows PC at home was an HP Windows XP Media Center PC. Words cannot express my frustration at this PC. It “worked” as I originally received it – but almost every time it was updated, something broke. All I wanted was a computer that worked like an appliance. I was tired of pulling and pushing software and hardware to try and get it to work reliably. I saw Windows Vista on the horizon and… I saw little hope for me coming to terms with using Windows much at home. It was a perfect storm – me being extreme underwhelmed with Windows Vista, and the Mac supporting Windows so I could dual-boot Windows as I needed to in order to write. And so it began.

Writing on the Mac was fine – I used Word, and it worked well enough. Running Windows was fine (I always used VMware Fusion), and eventually I came to terms with most of the quirks of the Mac. I still try to cut and paste with the Ctrl key sometimes, but I’m getting better.

I year later, I flipped from a horrible Windows CE “smartish” phone from HTC on the day that Apple dropped the price of the original iPhone to $399. Through two startups – one a Windows security startup, the other a Web startup, I used two 15″ MacBook Pros as my primary work computer – first the old stamped MBP, then the early unibody.

For the last two years, I’ve brought an iPad with me to most of the conferences I’ve gone to – even Build 2011, Build 2012, and the SharePoint Conference in 2012. There’s a reason for that. Most PCs can’t get you on a wireless network and keep you connected all day, writing, without needing to plug in (time to plug in, or plugs to use, being a rarity at conferences). Every time I whipped out my iPad and it’s keyboard stand with the Apple Bluetooth keyboard, people would look at me curiously. But quite often, as I’d look around, I’d see many journalists or analysts in the crowd also using Macs or iPads. The truth is, tons of journalists use Macs. Tons of analysts and journalists that cover Microsoft even use Macs – many as their primary device. But there still seems to be this weird ethos that you should use Windows as your primary device if you’re going to talk about Windows. If you are a journalist and you come to a Microsoft meeting or conference with a Mac, there’s all but guaranteed to be a bit of an awkward conversation if you bring it out.

I’m intimately familiar with Windows. I know it quite well. Perhaps a little too well. Windows 8 and I? We’re kind of going in different directions right now. I’m not a big fan of touch. I’m a big fan of a kick-ass desktop experience that works with me.

Last week, my ThinkPad died. This was a week after my iMac had suffered the same fate, and I had recovered it through Time Machine. Both died of a dead Seagate HDD. I believe that there is something deeper going on with the ThinkPad, as it was crashing regularly. While it was running Windows 8, I believe it was the hardware failing, not the operating system, that led to this pain. In general, I had come to terms with Windows 8. Because my ThinkPad was touch, it didn’t work great for me, but worked alright – though I really wasn’t using the “WinRT side” of Windows 8 at all, I had every app I used daily pinned to the Taskbar instead. Even with the Logitech t650, I struggled with the WinRT side of Windows 8.

So here, let me break this awkward silence. I bought another Mac, to use as my primary writing machine. A 13″ Retina MacBook Pro. Shun me. Look down upon me. Shake your head in disbelief. Welcome to Mac shaming. The machine is beautiful, and has a build quality that is really unmatched by any other OEM. A colleague has a new Lenovo Yoga, and I have to admit, it is a very interesting machine – likely one of the few that’s out there that I’d really consider – but it’s just not for me. I also need a great keyboard. The selection of Windows 8 slates with compromised keyboards in order to be tablets is long. I had contemplated getting a Mac for myself for some time. I still have a Windows 8 slate (the Samsung), and will likely end up virtualizing workloads I really need in order to evaluate things.

My first impression is that, as an iPad power user (I use iOS gestures a lot) it’s frighteningly eerie how powerful that makes one on a MBP with Mountain Lion and fullscreen apps. But I’ll talk about that later.

I went through a bit of a dilemma about whether to even post this or not, due to the backlash I expect. Post your thoughts below All I request? I invoke Wheaton’s Law at this point.

Mar 13

The death of the pixel

It really didn’t hit me until recently. Something I’ve worked with for years, is being forced to retire. Well, not really retire, but at least asked to take a seat in the background.

My daughters love it when I tell them stories about “When I was little…” – the stories always begin with that saying. They usually have a lot to do with technology, and now things have changed over the last 40 years. You know the drill – phones with self-coiling cords that were stuck to the wall, payphones, Disney Read-Along books (records and then tapes), etc. Good times.

Two days ago, I had been working with a Retina Macbook Pro earlier in the day, and then it was time to put my 8 year old to bed. I told her about the Apple IIe my parents had bought when I was younger – the computer that I used through my first year of college.

Though my parents had even opted for the 80-column text card, as I look back now, the things that stick out in my mind were using The Print Shop to create horribly pixelated banners and signs, and using AppleWorks to create documents – all the way through that first year of college. I told her all about the tiny, block-like dots that made up everything on the screen, and everything that we printed.

The pixel was an essential part of technology then. We were on the other end of the spectrum from today; that is, “how many pixels do you need to make a bunch of pixels look kind of like the letter ‘o'”. I have to look back now and laugh a bit, because I recall how – while it was amazing to have computers at all – this early era of Apples and PCs is laughable from a user experience perspective. Like cars with tillers and no windscreen, these were good enough to work, for the time being.

With my iPhones, I’ve appreciated how amazing the pixel-dense “Retina” displays are. In particular, reading text is incredibly pleasant, as you can often forget you’re reading off of pixelated glass. But whether you’re consuming or creating content on that size of screen, it’s hard to get “immersed” in it.

Only as I used that Retina Macbook (a 13″), did I really realize how far we’ve come. Now it isn’t, “how many pixels do you need to make it look like an ‘o'”, it’s “how small do the pixels need to be so that you can’t see the pixels in the ‘o'”. Instead of looking like a bunch of dots creating the illusion of a letter on the screen, it’s the feeling of ink and a magical typewriter that delivers a WYSIWYG experience with digital ink on digital paper. Truly amazing.

Dec 12

All I want for Christmas – my Windows v.Next wishlist

For almost two weeks, my main computer – a ThinkPad W510 (circa 2010) has been running Windows 8. Courtesy of the Logitech Touchpad T650 I’ve mentioned here and many times on Twitter, the experience has been – to me – much smoother than when I was trying to use Windows 8 (in a VM, admittedly) with a mouse during the previews.

Three things I want to say up front:

  1. I’m trying to be positive and fair, and give Windows 8 on a touchless system a shot.
  2. I’m writing this from the perspective of a person with a laptop (docked or other), or a desktop, without touch. Because that’s what I have and what I use most of the time – and for the next several years or more, that’s not a freakishly uncommon scenario.
  3. I’m almost not going to talk about apps at all. For a change. I have several installed, I’ll talk in a few weeks about the ones I really find myself using.

No, instead, I’ve got a wish list. It’s not quite Christmas, but I don’t think Microsoft can get me these this year. So perhaps over the next year?

In no particular order:

  1. Add back key system state to the Start screen (clock/battery/wireless). These three intrinsics are there on the desktop taskbar. They’re even there when you power on your Windows 8/RT device before the logon screen. They’re even visible on iOS (sorry – first of three times I’ll do this) with most applications, unless the application elects to hide the status bar. So why are they missing on the Start screen and while running applications? Hiding chrome is good. But you can go too far, and I think the loss of these three items exemplifies this. There are three important things to know on a computer – even a fruit-flavored one that fits in your pocket – 1) What time is it, 2) Am I connected to a network, and 3) When will this thing run out of juice. Don’t be shy about sharing that info with the users. I’m currently using Ze Clock to show a tile that displays date and time, but this is duct tape and should be in the OS – especially when I’m in an app.
  2. Add back a visual cue of some type for mouse users to indicate where to navigate to for the Start screen. If you’re using a tablet, you’ve got the Windows key front and center (literally). With my Logitech, I’ve got an easy gesture (three fingers up) to navigate to it. Yes, I know there is a button on the keyboard to open it. But users have been trained for 17 years to click a button with a mouse to launch apps – and the entire visual cue just disappeared, unless you hover over it. Proper behavior in my opinon? Show the start orb (even a sexy new one for Windows 8+) that pops the Start screen open. it’s okay that it opens the Start screen. But you’ve fundamentally disconnected the trigger that users on a desktop expect, and that novice users search for. When you find that the system supports touch, hide the orb. That, to me, is the best of all worlds.
  3. Add the Search charm functionality to the desktop through an Explorer band. Heck, you might even be able to skip item 1 if you do this. Equivalent to the old URL band in Explorer. I just wish without touch there was a single-step way to invoke the Search charm because it works really, really well.
  4. When you open the Charm bar – type ahead should automatically start searching. When you are on the Start screen, just typing begins invoking the Search charm and showing results. When you flick open the Charm bar, the same thing should happen. The Charm bar moves to the top of the Z-order, but it isn’t doing anything until you choose a charm. If the user just begins typing after they open it, I think it’s safe to assume they want to search. Can you tell I like the Search charm?
  5. Add intrinsic social sharing. On iOS (sorry – but hey, it’s only the second time I’ve invoked it, right?), it’s remarkably easy to share from iOS to Twitter, and now to Facebook – through the OS. When you want to share a URL from IE, in particular, this is remarkably hard. Even if Microsoft doesn’t want to build apps for Twitter or Facebook, I think building in first-class sharing to share links to Twitter, Facebook (and LinkedIn if you’d like, though I could care less) directly from the browser would be wonderful. Huge favor – do what Buffer does, and grab the title AND the URL automatically. I was originally going to suggest that IE needs some sort of new extensibility model that would work on Windows RT as well, but to me, this is really what I need that IE (especially immersive IE) is missing.
  6. Fix Favorites. Even when I worked at Microsoft years ago and advocated roaming favorites (1999, baby!) it seemed like Favorites were the cobbler’s child of IE. I get that in many ways the “Frequent” screen shown when you open a new tab has replaced them. But it isn’t the same. In both immersive and desktop IE, Favorites are all but dead… Tucked away in a shoebox like photos from 1978. You put all this love into the Start screen – how about something Start screen-like for Favorites in IE? There has to be something that can be done here, it’s just sort of broken and lost right now. No, pinning pages to the Start screen doesn’t count. That’s nuts. Semantic zoom or not, the human brain can only take so much load – plus, there’s no way to pin Favorites that I specifically want to launch desktop IE.
  7. Fix Internet Explorer modes. Explaining the modes in a modeless operating system is becoming challenging for me. Sorry, if you don’t like hearing that Windows 8 has modes, skip to my next wish. Windows 8 vs. Windows RT; immersive vs. desktop; immersive IE vs  desktop IE. Frankly, I don’t even get why there really are two modes of IE. You should really either detect touch and go all-in with immersive, or let the user select and have a default. I find that I use desktop mode far more in my scenario, and immersive is just frustrating to use on a system without touch. Third and final time I’ll invoke iOS here. On the iPhone, Safari hides the browser and goes completely “immersive” all the time. There are no cues to get it to open up again, but it’s there, and you learn what to tap. On the iPad, Safari always has the address bar and list of tabs visible, and has an option to show bookmarks as well. I get that chromeless browsing is the new teh sexy. But this is baby with bathwater stuff. It’s a pain to switch tabs. It’s a pain to open Favorites. It’s a pain to even open a new URL, especially without touch. This is one of the principal reasons I use desktop, not immersive, IE. Some chrome is okay. Really. Users will thank you for it.
  8. Let me pin Desktop IE to the Start screen. If you’re not going to make immersive IE less… well… immersive, let me pin an icon for Desktop IE on the Start screen. Believe it or not, that is the only remaining icon pinned on my taskbar now – because I do need it – but as far as I can find, there is no way to pin it to the Start screen. Add that and I’m all in on the Start screen. Seriously. All. In.
  9. Copy/Paste for WinRT Remote Desktop app. One of the most beautiful features ever added to RDP in Win32. Works on my Mac’s RDP client. I really wish it worked from the WinRT RDP client as well.
  10. Win32 Share charm integration. There’s an icky disconnect between Win32 apps and WinRT apps. You can’t readily share back and forth. Either the clipboard needs to be extended into and out of the Share charm, or Win32 apps (I’m looking at you, Office 2013) should get the ability to implement Share contracts in particular. Try getting a JPG file out of SkyDrive on Windows RT and pasting it into Word. It’s not pretty. As with the previous item, it’d be ideal if you could move files back and forth from WinRT to Win32 and back more readily. I get it’s V1, and this creates a security and workflow issue. But it needs to be solved, as it’s a fundamental disconnect on WinRT.
  11. Taskbar group. Especially on systems without touch that are upgraded from a previous version of Windows, create a group of items in the Start screen that is an exact mirror of the Taskbar, called “Taskbar applications” or the like. I did this myself, manually, and it really makes the transition to using the Start screen less foreboding.
  12. Startup group. I like to have Outlook start when I log on. I use it all the time. There should be a way to do this without doing that, and the somewhat cumbersome startup tools in Task Manager don’t let you add easily, nor should that be the way to do this. Perhaps add an option on the right-click menu for an app to Add it/Remove it, respectively, from the user’s Startup? Right-click, “Run this program when I log on” or “Don’t run this program when I log on”.
  13. Make (re)naming a Start screen group easier. If I right-click above a group of tiles in the Start screen, semantic zoom out, and pop up the dialog for (re)name. This easily isn’t easily discovered as it exists today.
  14. Sync my apps/Start screen. Easy, right? Not so much, and I get that. But this is huge. Once you use Office 2013 with SkyDrive or SkyDrive Pro, you realize how awesome deep sync integration is. But this is a bit of a weird hole in Windows 8/RT. All of the advertising for Windows Phone 8 in particular talks about how you can make it yours… so as a user, you spend all this time tweaking your Start screen on Windows 8. Then you get a Windows RT device to test with. And you have to manually sync your apps (the Windows Store could do better here) and then recompose your Start screen. Get a replacement device? Do it again. I have ideas on how this could work that would be elegant – but I really think this has to happen.
  15. Don’t hide shutdown. One of the devs I worked with at Microsoft used to have this book on his bookshelf at the office. Much like that topic, it’s something most of us would rather not talk about, but the truth is, shutdown happens. Everything else under the main Settings charm is indeed a setting. But power isn’t a setting. It’s a state. Moreover, it’s not that different from the logged out or locked states that are already present under the user’s tile on the Start screen. Whether on a machine with touch or not, there should be a more discoverable way to reboot the device. It’s a fact of life that once a month you need to reboot a Windows PC, minimum (usually a bit more). It shouldn’t be this hard to do.
  16. Finish off the Control Panel. It’s a weird parallel universe – this setting is over there, this one is over here. Running Windows Update from here doesn’t always work, but from over there, it does. Ideally, the Control Panel should be nuked from orbit, except as it must be kept around for legacy/third-party CPLs that can’t run in the new world.

So there it is. Nothing too harsh, but I’m still primarily a desktop guy at this point. We’ll see what wishes I come up with as I spend more time in immersive land.