As soon as I saw today’s news, I thought that there would be confusion about what “Office for tablets and smartphones going free” would mean. There certainly has been. Office for iOS and Android smartphones and tablets is indeed free, within certain bounds. I’m going to attempt to succinctly delinate the cases under which it is, and is not, free. Office is free for you to use on your smartphone or tablet if, and only if: You are not using…
On my flight today, I rewatched the documentary Objectified. I’ve seen it a few times before, but it has been several years. While I don’t jibe with 100% of the sentiment of the documentary, it made me think a bit about design, as I was headed to Dallas. In particular, it made me consider Apple, Microsoft, and Google, and their dramatically different approaches to design – which are in fact a reflection of the end goal of each of the…
When you go shopping at Home Depot or Lowe’s, there are often tall ladders, saws, key cutters, and forklifts around the shopping floor. As a general rule, most of these tools aren’t for your use at all. You’re supposed to call over an employee if you need any of these tools to be used. Why? Because of risk and liability, of course. You aren’t trained to use these tools, and the insurance that the company holds would never cover their…
As I write this, I’m on a plane at 30,000+ feet, headed to Chicago. Seatmates include a couple from Toronto headed home from a cruise to Alaska. The husband and I talk technology a bit, and he mentions that his wife particularly enjoys sending letters as they travel. He and I both smile as we consider the novelty in 2014 of taking a piece of paper, writing thoughts to friends and family, and putting it in an envelope to travel…
Note: I’m not leaving Seattle, or leaving Directions on Microsoft. I just thought I would share the departure email I sent in 2004. Today, August 6, 2014 marks the tenth anniversary of the day I left Microsoft and Seattle to work at Winternals in Austin. For those who don’t know – earlier that day, Steve Ballmer had sent a company-wide memo entitled “Our path forward”, hence my tongue-in cheek subject selection. From: Wes Miller Sent: Tuesday, July 06, 2004 2:32…
I have three questions for you to start off this post. I don’t care if you’re “in the security field” or not. In fact, I’m more interested in your answers if you aren’t tasked with security, privacy, compliance, or risk management as a part of your defined work role. The questions: If I asked you to show me threat models for your major line of business applications, could you? If I asked you to define the risks (all of them) within…
When was the last time you paid to read a piece of content on the Web? Most likely, it’s been a while. The users of the Web have become used to the idea that Web content is (more or less) free. And outside of sites that put paywalls up, that indeed appears to be the case. But is the Web really free? I’ve had lots of conversations lately about personal privacy, cookies, tracking, and “getting scroogled“. Some with technical colleagues, some with…
I’m pretty lucky. For now, this is the view from my office window. You see all those boats? I get to look out at the water, and those boats, all the time (sun, rain, or snow). But those boats… honestly, I see most of those boats probably hundreds of days per year more than their owners do. I’d bet there’s a large number of them that haven’t moved in years. The old adage goes “The two happiest days in a…
“One of the most important ways to sell a car in China is word of mouth. People are listening to their friends, customers want to know what are the experiences of others with a product. So they are listening carefully. If you do not deliver the highest quality all of the time, your customer satisfaction goes down. Dissatisfied customers always talk about that they are not satisfied. So immediately if you don’t deliver, it would affect sales, [and] sales would be going down.” – Karsten Engel, CEO…
The younger you are, the more you wish you were older, so you could do the things you’re not old enough to do yet. The older you get, the more you wish you were younger, so you could do the things you’re too old to do now.