Make them fall in love

Make them fall in love

A friend was telling me the other day about his new Mac. He bought it, took it home, and said it was like Christmas; opening it up, the ease of getting started, and the look and feel of the hardware, as well as the software. Normally a buyer of PCs, he decided to buy a Mac. A few months before, another friend said the same about buying his first iPhone. What’s unusual is that these two, like me, are ex-Microsoft…

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Remember the Clipper chip?

Remember the Clipper chip?

I happened to bring up the Clipper chip in a conversation with a colleague today, where we were discussing the latest NSA-related news, communication privacy, (and of course the Apple 5s). Looking back at it now, it’s fascinating how much advice the past gives us today. I encourage you to read the words of Whitfield Diffie in his testimony to the US House of Representatives on May 11, 1993: “I submit to you that the most valuable secret in the world…

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Thomas Jefferson on judicial power and ego

Thomas Jefferson on judicial power and ego

“It is not enough that honest men are appointed judges. All know the influence of interest on the mind of man, and how unconsciously his judgment is warped by that influence. To this bias add that of the esprit de corps, of their peculiar maxim and creed that “it is the office of a good judge to enlarge his jurisdiction,” and the absence of responsibility, and how can we expect impartial decision between the General government, of which they are…

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Thomas Jefferson on congressional corruption and bloat

Thomas Jefferson on congressional corruption and bloat

“That a system had there been contrived for deluging the states with paper money instead of gold silver, for withdrawing our citizens from the pursuits of commerce, manufactures, buildings, other branches of useful industry, to occupy themselves their capitals in a species of gambling, destructive of morality, which had introduced it’s poison into the government itself. That it was a fact, as certainly known as that he I were then conversing, that particular members of the legislature, while those laws…

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The Szilard Dilemma

The Szilard Dilemma

Given recent events, I’ve been thinking a lot lately about metadata. The “Patriot”* act, signed in the hazy, fear-driven months after 9/11 was a piece of legislation that was so broad that even one of the authors now says the hoovering of telephone metadata was never the intent of the law. Law, like any type of contract, is a funny thing. It’s not so much what you say, it’s what you don’t say that matters. I was concerned about the potential…

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What’s the deal with OWA for iOS?

What’s the deal with OWA for iOS?

Earlier in July, Microsoft announced OWA for iPad and OWA for iPhone. Available only for Office 365 subscribers for now (available for Exchange 2013 at an undisclosed point in the future), OWA for iOS originally left me a bit confused. You see, at a glance, there’s really nothing that OWA for iOS does that you can’t do with the built in mail app on iOS. The one benefit I arrived at upfront was that with Exchange’s autodiscover, configuration for novice…

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Nimblstand – the laptop deconstructed

Nimblstand – the laptop deconstructed

During 2012, I used my iPad as the primary device for writing most of the time  on the road. I also used a new stand with it, which proved quite useful when both writing with it on my lap and while on planes to and from conferences. For the longest time, I regularly had to answer the question, “Where can I get one?” – only to wind up disappointing them since I had a prototype and you couldn’t buy it yet.  I…

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Make stuff that just works, or go home.

Make stuff that just works, or go home.

“This is what customers pay us for–to sweat all these details so it’s easy and pleasant for them to use our computers. We’re supposed to be really good at this. That doesn’t mean we don’t listen to customers, but it’s hard for them to tell you what they want when they’ve never seen anything remotely like it.” – Steve Jobs The job of the the software developer and the hardware engineer is to make experiences. They deliver these experiences for…

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Friction-free commerce? Hold on to your wallet.

Friction-free commerce? Hold on to your wallet.

I’ll admit it. I have a problem. It’s an iTunes problem. Apple doesn’t think I have a problem, they’re quite happy with me. My wife has the same problem, but it’s with Amazon, not Apple. You see, online commerce has been pushing us all farther and farther down the road of “frictionless commerce”, where we can buy things without dealing with the pesky nuisance of actual cash. I’ve recently started contemplating how frictionless online commerce works, and I’ve begun referring…

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The iWatch – boom or bust?

The iWatch – boom or bust?

In my wife’s family, there is a term used to describe how many people can comfortably work in a kitchen at the same time. The measurement is described in “butts”, as in “this is a one-butt kitchen”, or the common, but not very helpful “1.5 butt kitchen”. Most American kitchens aren’t more than 2 butts. But I digress. I bring this up for the following reason. There is a certain level of utility that you can exploit in a kitchen as it…

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